Terms Conditions

Please Read carefully.

Drop Off Repairs Policy:

  • Any system or item repair is subject to no diagnostic Fee No Fix No Fee.
  • We can only hold your items up to 4 weeks unless you have arranged a longer time with us.
  • We will only repair what is stated to the customer upon a diagnostic review of the problem.
  • We will notify the customer before proceeding with the additional repair upon approval.
  • Once the repair is complete or if your unit can not be repaired we will contact you.
  • All our repairs are covered by our warranty this includes parts and labor.
  • If your unit is to fail again we will never charge you again under the warranty period
  • (Software is not covered by the warranty policy)

For postage repairs:

Please note you are responsible for postage prices if your unit is to fail again under the warranty period however we will never charge any additional prices for a re repair of your unit this covers parts and labor.

We will only return your unit once full payments have been made.

All items are tracked you will also be provided with a tracking number.

If your item is to fail under the 30 day money back guarantee we will offer a full refund or repair.

We pride a 6 month standard warranty on all our repairs unless stated,  we will repair your unit for free under the warranty period at no extra cost if we cannot repair your unit then we will refund the cost.

New Computer Laptop Parts:

All new components are covered by a 12 month warranty.

All new computer builds are covered by a 2 year warranty when built by us.

Custom built computers are none refundable unless we can not fix any issues that arrise.

We do not provide monitors on our builds we build tower units only.

All new game console and computer hard drives are under our 12 month warranty.

PLEASE READ & UNDERSTAND THIS AGREEMENT.

Not every console can be repaired but most are. This is the nature of electronics today.

A very small percentage of consoles may fail after repairs. That’s why we have a 6 month warranty.

If we cannot fix your console there will be no charge only return postage if sent by post.

There are no guarantees we can fix your console.

we offer this service as an opportunity for you to save money.

We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.
Sharing and Selling Information?
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Policy Modifications
We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Terms & Conditions by reading or using our site you are accepting our terms.